OUR WORK/AI-WAREHOUSE

LOGISTICS · EXAMPLE CASE

AI-Warehouse

An example case for a mid-sized distribution centre in garden tools: four AI applications that improve inventory, order fulfilment, purchasing and customer insight in a coherent way.

From reactive replenishment to predictable inventory
SECTOR
Wholesale & distribution
USERS
Purchasing, warehouse & sales
SOLUTION TYPE
AI platform in four modules
STATUS
Example case
THE CHALLENGE

Full shelves,
and still saying no.

A distribution centre in garden tools — around 150 employees, three warehouses, 2,500 items and over 500 retailers, garden centres and DIY stores as customers — manages its inventory in Excel alongside a legacy system. The result: 15 to 20 percent of the stock doesn’t sell, while popular items are regularly sold out. Three to four hundred thousand euros in capital is tied up in stock that doesn’t move.

Value also leaks away in the warehouse and on the sales side. Orders are picked and packed without prioritisation, with a lead time of two to three days and around five percent incorrect shipments. Purchasing reacts to shortages instead of planning ahead — the season is structurally misjudged. And there is no picture of buying patterns per customer, so upsell, cross-sell and customer retention are left on the table.

OUR APPROACH

One data stream,
four improvements.

  1. 01 · INSIGHT

    Data brought together

    Three years of transaction data from Excel and the legacy system brought together into one reliable base: items, orders, customers and seasonal patterns.

  2. 02 · FOCUS

    Value first

    Four applications chosen where the most money leaks away: inventory, order fulfilment, purchase planning and customer insight — each can be introduced separately.

  3. 03 · ADOPTION

    In the daily work

    Forecasts and recommendations land in the screens of buyers, warehouse staff and account managers — no separate system on top, but better work within the existing process.

THE SOLUTION

Four AI modules,
one coherent whole.

Each module solves one bottleneck, and together they reinforce each other: a better demand forecast feeds inventory control, faster orders and sharper customer insights.

01

Predictive inventory management

AI links historical sales and seasonal patterns to the current stock position and triggers reorders automatically — 25–35% less dead stock, 40% fewer stock-outs.

02

Intelligent order routing

Orders prioritised by urgency, shipping location and pick efficiency, with computer vision checks at packing and consolidated transport routes.

03

Demand forecast & planning assistant

A machine learning model, trained on three years of transaction data, with automatic seasonal corrections and a weekly view of which products are about to take off.

04

Customer intelligence dashboard

Customers clustered by buying behaviour, with automated recommendations per customer and early signalling of churn risk.

THE RESULT

Less capital on the shelf,
more revenue per customer.

Inventory that adds up

25–35% less dead stock and 40% fewer stock-outs: the tied-up capital is released, while popular items stay available.

Orders out the door

Fulfilment becomes 50% faster and the error rate drops from ~5% to 0.5% — customers get the right product faster and more often.

Planning instead of reacting

85% more accurate inventory planning saves around €150k per year, and better customer retention delivers 12–15% revenue growth.

“Inventory follows demand — not the other way round.

YOUR PROCESS NEXT?

Which process could be
better tomorrow?

In a first conversation, we map out your challenge and the most promising AI applications together.

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